You stay in control
Marketing is optional. Service messages—like receipts, downloads, booking confirmations, and lesson reminders—are sent only when needed to provide something you requested.
Clear rules · Human language
Privacy & business policies without the mystery.
Spacefood is a small, independent music-education studio run by Aaron Spacefood in Nelson, British Columbia. These policies explain what happens to your information, your purchases, and your lesson credits.
SpacefoodClear
& fairPrivacy · lessons · downloads
& fairPrivacy · lessons · downloads
Privacy at a glance
Your information should help the experience—not become the product.
Spacefood collects the information needed to provide lessons, downloads, purchases, book redemptions, support, and the updates you deliberately choose.
Payments stay with Stripe
Spacefood receives order and payment-status details, but does not receive or store your full card number.
Useful, not invasive
First-party analytics record page paths, page titles, and referral pages without an advertising profile. A browser Do Not Track setting is respected.
Information you provide
This may include your name, email address, marketing preferences, lesson goals, timezone, support messages, booking details, homework and progress notes, download requests, book-verification answers, and the information needed to personalize a Chord Matrix copy.
Purchase and fulfillment records
Spacefood stores the product, price, currency, order reference, payment status, delivery status, and the customer details needed for a receipt or private access. Stripe processes the payment card. For personalized Chord Matrix files, the visible anti-piracy watermark uses the customer name and a short Spacefood order reference—not an email address.
Basic site activity
Spacefood’s first-party analytics may record the page path, page title, referring page, and the time of a visit. The website does not use that record to build an advertising profile, and it skips the page-view beacon when your browser sends a Do Not Track signal.
How it is used
Information is used to deliver products, run and protect the booking system, create Zoom meetings, synchronize calendar availability, manage lesson credits and journals, answer support tickets, prevent fraud or piracy, improve the website, and send marketing only where the appropriate consent exists.
Trusted service partners
The small group of systems that helps Spacefood work.
Information is shared only as needed for each provider to perform its role.
Some providers process information outside Canada. Their local laws may allow lawful access by courts, regulators, or authorities in those locations.
Lessons & mentoring
Simple boundaries keep the studio fair for everyone.
These rules apply to one-to-one lessons, lesson bundles, and private scheduling access.
Keep credits active
Make at least one confirmed lesson booking every three months. Each confirmed booking refreshes every remaining credit for another three months.
Change plans early
Cancel or reschedule at least 12 hours before the lesson. Changes inside that window, missed lessons, and no-shows use the scheduled credit.
Credits are final
Lesson purchases and lesson credits are non-refundable. Credits can be used only while the bundle remains active and cannot be exchanged for cash.
Recordings stay private
If a lesson is recorded, the recording is for the student’s own review. It may not be posted, shared, sold, streamed, or distributed without Aaron’s written permission.
Automatic heads-up
No surprise expiry dates.
Spacefood emails the student two weeks before expiry, again one week before expiry, and once more when remaining credits expire. The Student Panel also shows the current active-through date. A new confirmed booking replaces the old date with a fresh three-month window.
Prices, currency, and payment
The item, currency, and total are shown before payment. Unless a page says otherwise, website lesson pricing is shown in USD. Available payment methods are presented by Stripe at checkout.
Personal access—not redistribution
Digital books, MIDI files, samples, expansion packs, and companion materials are licensed to the recipient for personal use. They may not be resold, reposted, shared publicly, or distributed. Personalized files may contain a traceable watermark.
If a file does not arrive
Check the email address used on the form or at checkout, then check spam or promotions. If the file or private link still does not arrive, use the Contact button and include the same email address so Aaron can restore access.
Rights that cannot be waived
Nothing in these policies limits a consumer right or remedy that cannot legally be excluded. Spacefood may also make a written exception where Aaron decides that unusual circumstances warrant one.
Marketing preferences
Promotional email is optional. Every campaign will include a working unsubscribe option, and contact preferences are designed to support opting out of specific topics without blocking receipts, requested downloads, booking confirmations, or other essential service messages.
Your information
You may ask what personal information Spacefood holds about you, request a correction, withdraw optional consent, or ask for deletion where retention is not required for a purchase record, security, legal obligation, dispute, or active service.
Retention and safeguards
Records are kept only as long as reasonably needed for fulfillment, student history, support, accounting, security, and legal obligations. Administrative access is protected with a private login and authenticator-based two-factor authentication; service credentials are kept outside public website code.
Contact Spacefood
For a privacy request, policy question, or complaint, use the Contact button and choose the closest topic. Include the email address connected to the record so Aaron can find the correct account. Spacefood Music is based in Nelson, British Columbia, Canada.
Effective August 21, 2026
These policies may be updated when Spacefood adds a product, provider, or material new use of information. The date above will change, and significant privacy changes will be brought to the attention of affected users where appropriate.